Privacy Policy

"TERAKOYA" Co., Ltd (The "company"), providing products and services, collect the customer's personal information.

We are deeply aware of the importance of protecting customer's personal information for healthy relationships.

We will publish our privacy policy (basic policy on personal info protection) here, in order to build further relationships of trust with our customers.

The personal information is used only for purposes below:

・To deliver to the specified address the product purchased by the customer

・To inform the customers about the company's products, services or various events and promotions, using address, telephone number, e-mail, etc.

・We will not provide customer's information to other companies or 3rd parties without official reason;

・If the customer would like to confirm or correct (their)  personal information, the customer may be asked to present some identification documents in addition

   (such as a driver's license), and no fees or charges are required. 

The information desk regarding the handling of personal information

Customer support staff : Tadayasu Kogure

Tel : 042-381-1101

e-mail :

The company complies with all laws and regulations.

The company will endeavor to prevent the risk of leakage, falsification, less and etc. of the customer's personal information by taking appropriate safety measures.

The company regularly  audits the handling of personal information and serves for continuous improvement.